Charting a path to a better world starts with our people, environment and communities
The core issue behind the 'S' is how JMA manages relationships with employees, external personnel or organizations, operates social trends, and political environments. We examine interactions with everyone and partners based on principles of morality, justice, and concern for happiness.JMA places great emphasis on corporate social responsibility (CSR) and actively responds to human rights standards such as the Universal Declaration of Human Rights, SA8000, and BSCI. In accordance with these requirements, JMA continuously enhances its corporate social responsibility practices.
Support of employees determines our success or failure
The efficiency, knowledge, expertise, abilities, skills, and experience of employees determine our speed of development and growth. The results of their work are what customers and partners see. Therefore, our success is the result of the continuous efforts of happy and valuable employees. They are all valuable intangible assets of JMA, and they will lead our sustainable development, compete with our competitors, and surpass them.
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Right person in the right position in the right place at the right time
"People oriented" is JMA's tenet for more than 20 years. We are guided by our words, deeds and culture to become an inclusive company.
With the development, we will combine the potential, skills, views and experience of employees in different regions and regions to gather the best talents and ideas, so as to jointly shape the future of JMA. A diverse global workforce helps us better understand the needs of global customers, suppliers and community partners. We embrace diversity, equality and inclusiveness are the key to unleashing the true power of this diversity. We advocate multiple approaches and perspectives and we believe that diversity drives innovation. Having varied perspectives helps generate better ideas. |
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Everyone should consciously strive to improve themselves and grow into a better self
JMA's talent development not only focuses on improving employees' skills and knowledge, but also cares about their emotional and physical health, and even their financial health. We hope that every employee can improve their personal and professional development, become a more comprehensive and efficient JMA employee, in order to keep up with the changes in the world and industry and the ups and downs of life, and give themselves the skills and confidence needed to cope with any situation. While helping employees develop their careers, we also educate them to fully utilize their income to enjoy a reasonable quality of life. |
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Create and nurture a working environment where employees feel best able to perform their jobs to a high standard
Employees are the cornerstone of JMA, but no matter how advanced human resource practices such as recruitment, rewards, and development progress, without recognizing the fear, joy, worry, success, desire, and disappointment experienced by employees in life, we cannot equate employees with value units on the balance sheet. To encourage our employees to provide regular feedback, we use different platforms to create open communication channels and conduct surveys on different topics. Through the JMA Happiness Index, we can identify potential areas for improvement and provide managers with information on areas that organizational units need to pay attention to, improve work conditions, and understand employee attitudes. Only by aligning employees with JMA's values and enhancing happiness can we more effectively motivate employees to improve our productivity.
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Support employees' healthy integration into personal habits and attitudes, internalizing into company culture
JMA's long-term sustainable development goal in the field of health is to ensure that our employees are as healthy as possible when they reach retirement age. We have always been committed to maintaining and promoting the health and work ability of workers, improving the work environment to promote safety and health, and strongly supporting a work culture of work health and safety. This will also promote a positive social atmosphere and stable operation, and may increase the productivity of the enterprise. |
Customers will never do business with that company again just after one poor Customer Experience
JMA prioritize and keep our customers in mid over every business decision. Our culture is customer-centric and believes that this is the key to truly gain their long-term satisfaction and loyalty. We believe that the first JMA employee our customer come into contact with will understand our values, appreciated our services and recognize our capabilities. Working with JMA, our customers will understand how our support team works with a sense of urgency to solve problem, how all employees contribute to customer service, and how our frontline team enhances customer service efforts with customer feedback.
Identifying customer experience is the key to inspire customer loyalty and long-term revenue. In order to understand the voice of our customer, we have tools such as surveys, scorecards. By using these regular tools, we can gain detailed insights into what our customers want and better customize their service and products to meet and exceed customer expectations.
Being an employer and a trusted partner
JMA is not only a manufacturer, but also a trusted partner for customers and a good employer. We actively invest human and material resources to participate in the public welfare undertakings of surrounding communities, in order to help them build a harmonious society and a safe community.
Progress towards goal
Funded the Hong Kong Hong Chi Association to help children grow up healthy and happy.
Invest manpower in participating in safe cycling inspections in surrounding communities and jointly build safe communities.
Actively cooperate with the community, carry out publicity and education on law popularization for employees, and organize publicity and education on Civil code, road traffic safety, drug control knowledge, etc.
Caring for society, helping the disabled and the weak, and having won honors such as HKSAR “Caring Company”, "Good Employer with Provident Fund“ and China Guangdong "Advanced Collective Award for Disability Assistance“.
Unit C6, 8/F TML Tower, 3 Hoi Shing Road,Tsuen Wan, Hong Kong